Step 1

Ensure product integrity

Before returning goods, please contact our customer service Email: support@rebce.comor contact us via WhatsApp:+1(281)250-8022

WhatsApp:+1(202)497-5396

WhatsApp:+1(646)207-2930

WhatsApp:+1(213)461-7958

Step 1

Step 2

30-Day Full Refund Guarantee

Return any unused, undamaged item (with original tags/packaging) for any reason within 30 days of delivery.

Step 2

Step 3

Confirm with us before shipping

Please confirm with us whether the information is correct before shipping. The product is guaranteed to be complete and will not affect secondary sales.

Step 3

Step 4

Ensure product is shipped

After everything is ready, check the packaging list one last time to ensure that nothing is missing. Please send us your shipping logistics order number and express company to ensure that we can track the product logistics information in real time.

Step 4

Step 5

We confirm

After we receive the goods, we will initiate a refund within 24 hours after confirming that the goods are correct and will not affect secondary sales. Funds will be returned to their original route. Thank you for your understanding.

Step 5

REBCE Return & Refund Promise

*Your Satisfaction, Our Obsession *

No-Questions-Asked Eligibility-We stand by every stitch of our craftsmanship
  • 30-Day Full Refund Guarantee:Return any unused, undamaged item (with original tags/packaging) for any reason within 30 days of delivery.
  • Exceptions:Items with signs of wear, alterations, or damage caused after delivery
Return Process-2 Simple Steps | 100% Stress-Free
  • Email [support@rebce.com] with:Order number screenshot|Product photos (front/back/tags)|Optional: 20-second video explaining concerns.We’ll Reply Within 2 Hours 
  • 1-Hour Quality Check Promise:Once received, our Quality Concierge team inspects within 60 minutes. Approved? Refund processed immediately via original payment method.
Return Regret Protection-Track every step like a CEO
  • REBCE Return Tracker:Check your mailbox:“Received at our workshop” notifications with staff-signed checklists.HD inspection photos/videos before refund approval

How long until refund appears in my account?

3-5 business days for credit cards,Please understand that we issue refunds as soon as your refund request is approved – that means that the money leaves our account immediately. If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.

 Email [support@rebce.com] within 48 hours with unboxing video for:Priority replacement shipped same day

 24/7 Return Concierge – Cchat with experts who know your order history
Top 1% Refund Speed – 98% of refunds processed <6 hours